clamshell close / slider shut issue | developer.brewmp.com clamshell close / slider shut issue | developer.brewmp.com

Developer

clamshell close / slider shut issue

Hi,

Out of all of our handsets with our application the clamshell (or in the case of a slider), closing the clamshell or slider will terminate the app. On the following three handsets the app will not terminate and I verified that downloading existing apps also do not terminate:

Motorola A840
Kyocera KX5
Kyocera KX18

Since this is not listed as a known issue for each of these handsets, how can I get them passed by NSTL? NSTL indicated that if Qualcomm agrees that this is a handset specific oem issue then they will consider it when testing.

If you can collect enough solid evidence that it is indeed an hardware issue that cannot be programmatically avoided, you should not have any problem getting a waive for the issue. Just make sure you clarify the issue in section 7 of the App Spec as NSTL will base their judgement on the information therein.

If you can collect enough solid evidence that it is indeed an hardware issue that cannot be programmatically avoided, you should not have any problem getting a waive for the issue. Just make sure you clarify the issue in section 7 of the App Spec as NSTL will base their judgement on the information therein.

OK thanks James. I have done this in the past and in most cases they passed with notes so I will use this approach.

OK thanks James. I have done this in the past and in most cases they passed with notes so I will use this approach.

Does this still work (as long as you specify the issue in App. Spec., NSTL will let it pass)? I notice this post is way back in April. Or does anyone find a programming fix for it?
Thanks.

Does this still work (as long as you specify the issue in App. Spec., NSTL will let it pass)? I notice this post is way back in April. Or does anyone find a programming fix for it?
Thanks.

Yes, I simply added the behavior to section 7 of the App Spec, and NSTL passed them.

Yes, I simply added the behavior to section 7 of the App Spec, and NSTL passed them.