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If you are having login problems for the Support Portal you can reset your password using this form - https://na3.salesforce.com/secur/forgotpasswordp.jsp?orgId=00D500000006vzb&portalId=06050000000D3ZG&pLu=%2Fsecur%2Flogin_portal.jsp

If you cannot gain access to the ticketing system for submitting technical support inquiries with the Support Portal, then please request access to your company's account using the following form. http://www.qualcomm.com/products_services/support_portal_requestlogin.html