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1. Contact Symantec support.

http://www.symantec.com/

- contact->Verisign Support->Code Signing Support

http://www.symantec.com/theme.jsp?themeid=contact-verisign

 

2. Below procedure may help, but better to contact support:-

Verisign signing error / Unable to initalise PTA / PTA HashRevoke certs:-1. symantec.com/help2. go to Code signing Support3. Enter Order Number & click search 4. Click Revoke/then continue/Select last option/RevokeNow Buy a new Cert:-1. go to Symantec.com2. clear chache of browser3. Try & Buy - > code signing certs.

 

Verisign signing error / Unable to initalise PTA / PTA Hash
Revoke certs:-
1. symantec.com/help
 
2. go to Code signing Support
 
3. Enter Order Number & click search ()
4. Click Revoke/then continue/Select last option/Revoke
Now Buy a new Cert:-
1. go to Symantec.com
2. clear chache of browser
3. Try & Buy - > code signing certs.
 

Verisign signing error / Unable to initalise PTA / PTA Hash
Revoke certs:-
1. symantec.com/help
 
2. go to Code signing Support
 
3. Enter Order Number & click search ()
4. Click Revoke/then continue/Select last option/Revoke
Now Buy a new Cert:-
1. go to Symantec.com
2. clear chache of browser
3. Try & Buy - > code signing certs.