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Loader cannot connect to the target

Problem: Loader is not able to connect to the target.

Cause Solution
Another program, besides Loader, might be capturing the serial port to which the device is connected. (1) Close Loader. (2) Press Ctrl+Alt+Delete. (3) On the Windows Security window, click Task Manager. (4) Select the Processes tab. (5) Check which processes are active. If there is an active process that captures the serial port, for example, the Palm Hot Sync Manager or oemlayerserver.exe, terminate it. (6) Click End Process. (7) Restart Loader.